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In this Podcast Robin Gunn and Wendel Bordelon talk about BMC’s Educational offerings for Cloud Services. Robin is Vice President of Educational Services, and Wendel is Lead Technical Instructor at BMC Software.

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As part of the BMC DevOps Leadership Series, we are doing brief interviews with folks who are thought leaders in the community or in-the-trenches real-world doers. In this Podcast ,Chris Hemphill speaks about Devops in the Mindset of Enterprise Adoption. Chris Hemphill is Senior Manager of configuration, release and devtools at Active Network.


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In this podcast Sharron Sims talks about Atrium Discovery and Dependency Mapping, and the two main problems it will solve. Sharron is principal solutions marketing manager with BMC Atrium Solutions Marketing.



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"Cloud computing is here and it’s going to dramatically alter the way the government does business in the future... inherently cloud computing is going to, or should cost the government less money," says Dick Stark.

 

Cost cutting is an escalating priority within public sector IT organizations — not just at the national level, but also at state (or provincial) and local levels. Around the world, governments are concentrating on reducing spending and debt. These efforts are forcing public sector IT organizations to become proactive in improving service quality while bringing down costs. Join us as we talk with Dick Stark, CEO of Rightstar, about tackling the top five public sector IT objectives using ITSM.

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Bio

Dick Stark is president, CEO, and founder of RightStar. He has more than 25 years of experience in leading, building, and managing technology companies. During his career, he has also led and managed technical, consulting, and finance operations. RightStar is a leading provider of ITIL-based service management solutions for upper-middle market firms and government agencies. As an Elite BMC Software Solution Partner, RightStar develops its own add-on modules and provides consulting, design, and implementation services for BMC Service Desk Express and BMC Remedy ITSM products.

Questions

  1. Dick, let’s start out with a little bit about Rightstar, for those that aren’t familiar. What is Rightstar and what is your link to BMC?
  2. In your paper you mention that citizen demands for accountability and transparency in the public sector will continue to grow How does IT fit into this picture?
  3. That seems like a tall order. Where do you recommend Public Sector IT Pros start?
  4. Of those five steps, how does IT decide which steps to tackle first? Any you feel are more important or cost-effective right out of the gate?
  5. It’s not like the government is wrong or bad for having so many data centers. When you look back from a legacy perspective, the way you stood up a data center was buy more iron. Everybody did it on their own accounts and own business environments. Then you wake up one day and say “we have a lot of duplication going on here,” right?
  6. Do you have any real-life examples of how a government entity has accomplished cost savings, efficiency, and accountability?
  7. Anything else you’d like to leave with our listeners?

 

Resources

Thought Leadership Paper: Tackle the Top Five Public Sector I.T. Objectives with I.T. Service Management

 

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As part of BMC DevOps Leadership Series, we are doing short interviews with thought leaders in the DevOps movement and in-the-trenches real-world doers. In this podcast we talk Patrick DeBois, who first coined the term “DevOps,” Patrick is the primary host of the global meet-up phenomenon called DevOps Days, and a leading visionary in the field.

 


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In this Podcast Simon King talks about whether ITIL is still Relevant in the Age of Cloud. Simon is Director of the Service Support product line at BMC Software.

 


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In this Podcast Linda Butts talks about Metrics for Optimizing Service Desk Quality. Linda is Senior IT Manager at BMC software. She is responsible for the Global Service Desk which resides in Pune India, the Sales Concierge Desk in Houston, along with the Global ITIL Incident Management process.

 

 

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In this podcast we talk with Alan Chhabra about rapid deployment of clouds to get a quick win to meet strategic business needs. Alan is Global Practice Director at BMC Software.


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In this podcast Simon King of BMC discusses Important Trends in Service Management for 2012. Simon is Director of the Service Support product line at BMC.

 

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“Ultimately, if you don’t have a single enterprise workload automation solution, you’re wasting a lot of time and money,“ says Jorge Montoya

 

Do you have a patchwork of different schedulers, some provided by vendors and others based on home-built scripts? Because these different solutions require different skill sets — and administrators — they may not be as efficient as you would like and could be increasing your administrative costs. More importantly, when problems occur, it’s difficult to gauge the overall business impact, and even more difficult to determine the root cause of the problems. Join us as we talk with Jorge Montoya, senior director of worldwide software consulting for BMC Software, about five steps for changing your scheduler to an enterprise workload automation solution.

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Bio

 

Jorge Montoya is senior director of worldwide software consulting for BMC Software. He has more than 15 years of job scheduling and enterprise workload automation experience. He currently runs the BMC Control-M Software Consulting organization.


 

 

 

 

Questions

 

  1. Many IT organizations do truly “get” why it’s a good idea to unify schedulers, and have decided to switch to a workload automation solution. But then things kind of come to a standstill. Why is that?
  2. So let’s say we understand our current state pretty well...and we’re ready to go, what should be do to get started?
  3. So we know what we want to do, and we’re pretty sure we know how we want to get there, how do we get management buy-in for this thing?
  4. If we get the OK, are there any potential pitfalls we should consider?
  5. What else should we consider?
  6. Anything else you’d like to leave with our listeners?

 

Resources

 

 

 

 

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With multiple schedulers, “when errors do occur it takes a long time to figure out what the upstream and downstream implications of those errors are," says Jorge Montoya

 

What if you needed different automobiles for various transportation uses? Imagine needing one car for doing your shopping, another for driving children to school, a third car for commuting to work, a fourth car for your weekend activities, and another for vacationing. You would have to purchase, insure, license, fuel, maintain, and park all of these vehicles. This would be an inefficient and cumbersome way to meet your transportation needs. Luckily, one car can be used for many different purposes.

 

Likewise, using a single workload automation tool is a much more efficient way to meet your batch processing needs than by employing multiple job schedulers. And converting your scheduler to a workload automation tool can be less complicated than you think. Join us as we talk with Jorge Montoya, senior director of worldwide software consulting for BMC Software, for an honest discussion about the costs and risks of multiple schedulers, and ways to consolidate your schedulers.

jorge_montoya.jpg

 

Bio

 

Jorge Montoya is senior director of worldwide software consulting for BMC Software. He has more than 15 years of job scheduling and enterprise workload automation experience. He currently runs the BMC Control-M Software Consulting organization.

 

 

Questions

  1. How is it that organizations often wind up with multiple job schedulers?
  2. Why is it less than ideal for IT organizations to have multiple schedulers in place?
  3. Why are organizations afraid to make the switch to a single enterprise workload automation scheduler?
  4. What can the organization do to alleviate those fears?
  5. What are some of the main signs that we need to switch schedulers?
  6. So say I’m ready to switch schedulers, how do I sell the benefit of the switch versus the risks?
  7. Any other thoughts you’d like to leave with our listeners?

 

Resources

 

 

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“For a cloud in the Federal sector, they need to always ask the question of do I need the FISMA level of compliance, how am I going to achieve that, and how much does my cloud solution really automate that for me?” says Herb VanHook.

Moving to cloud computing can be challenging for any organization. This is especially true for federal agencies that face stringent security and regulatory requirements that are often specific to each agency. Join us as we talk with Herb VanHook, vice president in the Office of the CTO at BMC Software about federal agencies and their use of private clouds.

 

Bio

VanHookNewHeadshot2.jpg

 

 

Herb VanHook is a vice president in the Office of the CTO at BMC Software, with a particular focus on the technology impacts and opportunities presented by cloud computing models.  He has worked in strategic, corporate development, and business planning functions since joining BMC in 2005. Previously, he held several executive positions at industry analyst firm META Group (now Gartner, Inc.) including executive vice president and research director, and last serving as META’s interim president and chief operating officer. He has more than 30 years of experience in information technology – across operations, development, support, and management – including positions at IBM, Computer Associates, and Legent Corporation.

 

 

Questions

  1. Herb we’ve done a few podcasts together on cloud computing. This is a part of the industry that’s undergoing some fairly rapid evolution.  How have things changed since we last talked last year related to cloud computing and the Federal Sector?
  2. In your paper, you mention that private clouds may be more suited to federal cloud computing needs. Let’s go over some of the key benefits of a private cloud.
  3. Federal agencies have to meet a bunch of security requirements that are contained in the Federal Information Security Management Act, or FISMA. What kind of challenges does a cloud environment represent in terms of meeting these myriad security requirements?
  4. It seems it could be tough to stay compliant with all the regs... can a cloud solution really be a cost-effective way to get the job done and meet all the requirements?
  5. Isn’t it true that one benefit of a cloud is sharing the cost burden across several customers? Can a private cloud have shared features among federal agencies?
  6. How does increasing workforce mobility play into this?
  7. Anything else you’d like to leave with our listeners?

 

Resources

 

 

 

 

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In this podcast Mike Tomasiewicz of ConAgra Foods Inc. gives us a real-world view of Atrium Discovery and Dependency Mapping (ADDM) from a user’s perspective. Mike is Senior Systems and Network Administrator at ConAgra Foods.

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In this Podcast Bill Emmett, of BMC Software discusses How to Integrate and Orchestrate your IT Management Capabilty using BMC Atrium. Bill is Senior Manager, Solutions Marketing at BMC Software.

 

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In this Buzz on IT Automation Show, Ben Newton and Tim Fessenden of BMC talk about building a business case for automation and educating the decision makers about investing in resources for the rollout, ongoing development, and maintenance of the automation platform, also known as a customer "Center of Excellence." Ben is the Senior Manager for Operations Buyer Marketing at BMC Software and Tim is Product Line Executive for Data Center Automation at BMC Software.

 

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