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“If a workload automation solution is invoking FTP, there is no authoritative way for it to know if that file transfer was completed successfully,” says Joe Goldberg.

Summary

However we describe ourselves, whether it is IT or IS (Information Technology or Information Systems) professionals or working in MIS (Management Information Systems), or EDP (electronic Data Processing), “data” and “information” is what we process, manage, store, secure or transfer. Regardless of how you categorize it, moving data securely and correctly is extremely common and hugely important. It will become even more so. Join us as we talk with Joe Goldberg, Lead technical Marketing Consultant with BMC Software, as we discuss automating and securing the movement of data across the enterprise and beyond.

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Bio

Joe Goldberg is a Lead technical Marketing Consultant with BMC Software. He has worked for more than 15 years with BMC Control-M and came to BMC Software as part of the New Dimension Software acquisition. Since joining BMC, he has held a variety of positions in Control-M Product Management, Product Marketing and field technical sales. Joe has focused on Systems Management solutions during most of his over 30 years in IT.

 

 

 

Questions

  1. Joe, you recently wrote in your ControlM blog post that integrated file transfers are “not only the Next Big Thing...” but that it has been for “quite some time.” What lead you to that conclusion?
  2. You also  mention in the blog that some of the data transfer processes we have today were built in simpler times when security, accuracy, governance and even speed were not as critical as they are today. What does that mean to the business?
  3. What’s wrong with good ol’ ftp or some of the newer file transfer facilities?
  4. What would the ideal solution for managing data movement within an automated workload automation environment look like?
  5. Any other thoughts you’d like to leave with our audience?

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“When you've got database and storage and ap service, serving multiple customers how do you reconcile the cost and performance levels for the user groups and their different contracts,” says Simon King.

 

What is all this talk about the Unified Service Model? According to Simon King It’s not all about USM, it’s really about what you do with it, including service costing and service level management in a shared service infrastructure. Join us as we talk with Simon King, Director of the Service Support product line at BMC, about the Unified Service Model, unified service delivery, and ways to better understand what service delivery costs.

simon_king.jpg

Bio

Regarded as a thought leader and innovator in the software industry, Simon King directs BMC's Service Support product line and evangelizes BMC's Business Service Management vision and strategy. Previously, King was Director Strategy and business development for the Remedy product line. He was involved in the Version 7 release of BMC IT Service Management, and subsequently led the acquisition of Service Management Partners' Process Model for Remedy ITSM.

 

Prior to BMC, King has served as Senior Director Product Management at SupportSoft, VP of Product Management and Product Marketing and Director of Technical Support and Quality Assurance at BroadVision. He has also held Quality Assurance positions at Borland Interactive (now Inprise), Mentor Graphics, Siemens SDG, and Mars Electronics.

 

Questions

  1. In our conversation before we got started, you were commenting about BMC's Unified Service Model, how it's not really about USM, it's what you DO with it that counts. So let's start there.
  2. Holistic is a word we're hearing more and more in IT. How does the unified service delivery concept play into a more holistic IT?
  3. More specifically does unified service delivery come into play in traditional IT environment, the cloud, and software as a service?
  4. What are some of the most common questions you get from the users you are out there with?
  5. How does IT and the business benefit from having a unified service delivery approach to managing their organization?
  6. What would you like to leave with our listeners on this topic?

 

Resources

 

 

RSS SUBSCRIBE: http://www.bmc.com/subscriptions

 

iTUNES SUBSCRIBE: http://itunes.apple.com/us/podcast/bmc-podcasts/id335625323

 

Comments, Questions, Feedback: bmc.com/podcasts http://itunes.apple.com/us/podcast/bmc-podcasts/id335625323

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