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“As, frankly, our workforces become more virtualized, as our infrastructure has become more virtualized, data emerges as the fundamental form of equity within the IT shop,” says Mark Settle

 

According to Mark Settle, Chief Information Officer at BMC Software, when it comes to  cloud computing “fully adopted” is a polite way of referencing the “feeding frenzy” that has occurred over the past two years, as vendors of every stripe and description have linked their value propositions to the cloud computing bandwagon. Join us as we talk with Mark and find out what it really means for an IT organization to be Cloud Ready.

 

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Bio

Mark  Settle is the Chief Information Officer at BMC Software. Mark joined  BMC in June 2008. He has served as the CIO of four Fortune 300  companies: Corporate Express, Arrow Electronics, Visa International, and  Occidental Petroleum. He is a former Air Force officer and NASA Program  Scientist.

 

 

 

Questions

  1. Recently the Cloud2 Commission report was released Let's talk about that; what is it? why is there so much buzz about it?
  2. The Cloud2 report gave some recommendations for overcoming barriers to adopting cloud in both government agencies and the private sector. What do you see as some of the key considerations to becoming cloud-ready? How do your recommendations align with or diverge from the Cloud2 recommendations?
  3. The Cloud2 report  also stated that  “Cloud computing is the natural evolution of IT, and it will continue to evolve. Similarly, enabling trust in the cloud is an evolution.” What are keys to enabling trust in the cloud?
  4. In your recent BMC Industry Insight, “Countdown to Cloud, What it Really Takes to be Cloud-Ready,” you list several “steps” or conditions for a company to truly be cloud ready. Are there any of those conditions that you feel are more important or significant than others?
  5. The Cloud2 report talks about transparency by cloud vendors, ensuring customers maintain control over the performance of their systems and access to their data while still realizing the cost, efficiency, and scalability advantages of cloud computing. What will it take to get the industry to that point?
  6. I thought you made an interesting point at the end of your Countdown to Cloud paper that the IT industry has arrived at a historic crossroads. Do you have more to say about what those crossroads are?

 

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“The rubber meets the road when you try to operationalize your cloud lab environment. Cloud ops is what gets you across that gap,” says Brian Singer

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Bio

Brian is the Lead Solution Marketing Manager for Cloud Computing at BMC. Brian is responsible for helping develop and execute BMC's cloud computing positioning, value proposition, and go-to-market. Prior to BMC, Brian worked at Novell where he focused on the development and marketing of SIEM and Log Management products. Brian also worked at QLogic Corporation as a hardware design engineer.

 

Questions

  1. So, how about we start at the beginning: Where do we begin with business cloud operations?
  2. So we’re making things easier for the end user, how does performance play into this?
  3. Let’s talk about the transition to hybrid data center, how might this impact IT; the end users?
  4. What’s new in the cloud related to virtual machines, capacity and provisioning?
  5. How do cloud operations play into a properly managed cloud?
  6. Any other words of wisdom you’d like to leave with our users?

 

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In this ITSM Today show, Rohit Gupta, Vice President and General Manager for Service Support products at BMC Software, talks about the current and future state of ITSM and Software as a Service (SaaS).

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"The infrastructure choices that you make are business/ financial decisions that have to be revisited periodically. You don’t want to lock yourself into a management layer that constrains your choices going forward," says Lilac Schoenbeck.

 

In recent months, BMC has seen some interesting and complex use cases for the cloud. This is a big change over even 6 months ago when people had vague mandates to move to the cloud. If you want to keep up with the changing cloud environment and IT management in the cloud, join us as we talk with Lilac Schoenbeck, Senior Manager of Product Marketing for Cloud Computing at BMC software, and a cloud computing advocate whose down-to-earth approach takes away a lot of the mystery surrounding the cloud.

 

Lilac Schoenbeck

Bio

Lilac Schoenbeck is a Senior Manager, Solutions Marketing, Cloud Computing, for BMC Software. She has more than 12 years of experience with product  marketing, strategy, business development, and software engineering in the grid, virtualization, and cloud domains.

 

 

 

Questions

 

  1. Lilac you’ve been out in the field quite a bit, what are you seeing in terms of the use trends of the cloud in enterprise IT now?
  2. Is it possible to get traditional IT management — operational excellence, automation, and service delivery models —  in the dynamic environment that cloud architectures present?
  3. BMC provides a Service Blueprint in its CLM product. Let’s talk a little about that. What is CLM, how is it useful?
  4. Would it be true that the actual allocation of services is more efficient this way?
  5. Of course, the point of having a cloud is to provide services to your IT customers, so how do we approach provisioning and placement in the cloud?
  6. Clouds can get pretty diverse … and there might be times we want to run cloud services on different infrastructure, or even in public cloud environments, versus private cloud, and similar scenarios. How will the CLM product help with that?
  7. Anything else you’d like to pass on to our listeners today?

 

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    “What we’re doing goes way beyond apps on a smartphone,” says Dan Turchin.

     

    In July of 2011 BMC announced the acquisition of Aeroprise, the provider of the world's most widely deployed mobility solution for the BMC Remedy IT Service Management Suite. With enterprise mobility such a hot topic, you'll want to join us as we talk with Dan Turchin, Sr. Director of Product Management at BMC software. Dan co-developed Aeroprise's award-winning suite of Mobile Workflow Management products.

     

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    Bio

     

    Dan Turchin is Sr. Director of Product Management at BMC software. Dan is former CEO and co-founder of Aeroprise, which was recently acquired by BMC. Dan co-developed Aeroprise's award-winning suite of Mobile Workflow Management products.  Under Turchin’s leadership, Aeroprise won numerous awards, including Mobile Showcase, Red Herring 100 finalist and BMC Software Product of the Year. Prior to Aeroprise, he worked at The Walt Disney Company, Andersen Consulting, and Searchbutton, Inc.

     

     

     

    Questions

    1. Dan, last time we spoke on this show, you were CEO of Aeroprise and building mobility applications for BMC.  But some of that has changed with the BMC acqusition of Aeroprise. That acquistion--by the way--was described by some industry analysts as “brilliant.” Just why did BMC acquire Aeroprise?
    2. What does the acquisition mean for BMC and Aeroprise customers?
    3. Why is mobility such a hot topic in Enterprise IT?<there were some broad themes you wanted to address here.>
    4. Is mobile-device management a myth or reality?
    5. What can you tell us about the future of BMC Mobility?
    6. Polish your crystal ball. What will we do on handhelds in five years that we don’t do today?

     

    Resources

    Learn more more about Mobility at www.bmc.com/mobility

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