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Change done right is the fine line we walk between responsiveness and control, it’s the hallmark for high-performing organizations, says Darryl Burns
Pressing on both the accelerator and brakes at the same time when driving an automobile certainly sounds self-defeating. Yet your company may seem to be asking you, as an IT manager, to run the data center in a similar fashion. On the one hand, the company is pressuring you to accelerate your speed in making changes to the IT environment. At the same time, the company is pressuring you for more stability and greater control. How do you solve this dilemma? Join us as we talk with Darryl Burns, Sr. Product Marketing Manager in BMC’s Enterprise Service Management Business Unit. Listen in and learn more about maintaining the delicate balance between responding to the need for change and responding to the need for control in implementing change.
Darryl Burns is a Sr. Product Marketing Manager in BMC’s Enterprise Service Management Business Unit. Darryl focuses on the Service Automation portfolio of products, which include BMC BladeLogic Server Automation, BMC BladeLogic Network Automation, BMC BladeLogic Client Automation and BMC Atrium Orchestrator. Darryl has held various pre-sales, sales, business development and marketing positions since joining BMC through the Marimba acquisition in 2004.
- In a recent White Paper, Relieving the Pressure of Change in the Data Center, it’s been suggested that some data center managers may feel as though running their data center feels something like trying to drive a car while pressing on both the accelerator and brakes at the same time. Let’s chat about that a minute. Why would people be feeling this way about the data center?
- But isn’t it true that in IT, change is a way of life? What are some ways we can deal with the constant change?
- What are some signs of poor change management?
- What are some strategies to help IT managers improve their change management processes?
- How does automation fit into this picture?
- What about the CMDB? How important is the CMBD for effective change management?
- Are there other key factors that IT managers need to be aware of?
- Any final words of wisdom for our listeners?
- Best Practices White Paper: Relieving the Pressure of Change in the Data Center (pdf)
- Learn more about IT Service Management: www.bmc.com/itsm
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