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"In this new HIPAA era — where you're having to report if you've had  breaches — you cannot be error prone at all," says Steve O'Connor.

 

If you are a healthcare provider or if your organization does business with one — or if your company uses or manages protected health information (PHI) — you must comply with new requirements for the U.S. Health Insurance Portability and Accountability Act (HIPAA). The Health Information Technology for Economic and Clinical Health (HITECH) Act, was designed to promote investments and processes to accelerate the conversion to electronic health record technology. As part of this act, approximately $17 billion of the $19.2 billion for incentives will go to physicians and hospitals that implement and use Health Information Technology (HIT) — if they start using this technology by 2011.

 

Understanding HIPAA and the new Security rule is vital if your organization uses or manages PHI. Join us as we talk with Steve O'Connor, General Manager for IT Business Management and Dan Trevino, Senior Product Marketing Manager, both with BMC Software, about HIPAA and how it affects the IT organization.

 

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Bios

 

Steve O’Connor, BMC Software’s general manager for IT  Business Management, is responsible for leading the organization that  develops solutions to provide better transparency into IT resources,  activities, financials, and regulatory compliance.

 

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Dan Trevino, a senior product marketing manager for BMC Software, is an expert in regulatory controls and compliance. He currently drives the IT Governance, Risk, and Compliance (ITGRC) offering for BMC.

 

Questions

  1. Let's start with a little background here. Your recently wrote a BMC  Industry Insight: HIPAA, Electronic Medical  Records, And You. But HIPAA  has been around awhile, why does it seem like there's a sudden uptick  of interest in electronic health records and the surrounding  regulations?
  2. What are some of the important changes to the security rules related to protected health information?
  3. What industries are affected by these new initiatives?
  4. How does IT fit into this picture?
  5. What about cloud computing? Where does HIPAA Compliance fit in with cloud computing? what are some of the key considerations?
  6. It all seems so complicated... is there some way to simplify compliance?
  7. Does ITIL play a role in this?
  8. Where is a good place to start?

 

Resources

 

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“You’re going to want to find a cloud management solution that dovetails nicely with the rest of your infrastructure management,” says Lilac Schoenbeck

Lilac Schoenbeck

 

Behind the hype about cloud computing lies a fundamentally straightforward concept — one that’s been percolating for many years in the IT world. Cloud computing is an architecture that enables IT organizations to parcel out portions of a shared pool of hardware and software resources to users through an automated, self-service request system.


This model for IT, internally managed and externally hosted, offers tremendous benefits in the areas of cost-savings, IT responsiveness, and improved flexibility. Join us as we talk with Lilac Schoenbeck, Senior Manager, Solutions Marketing, Cloud Computing at BMC Software as we talk about some of the practical points about Cloud Lifecycle Management.

 

Questions

  1. Briefly what exactly is 'cloud life cycle management" without all the marketing jargon?
  2. I'm curious to hear more about specific customer motivation(s) or concern(s) around management of cloud infrastructure. I know you already started on this, but keep going.
  3. How do you determine if an IT group is ready for this level of sophistication what would be some key identifiers for this?
  4. OK now let's discuss cloud life cycle management being more about a 'unified management platform'. What are some typical example situations where  this makes good business sense.
  5. How do see all of this extending over time?
  6. What about alignment with best practices that are already well established. How do we make make those play nicely with cloud life cycle management?
  7. What’s a particular question or problem that’s tripping up CIOs? What are they getting  confused on around this topic?

 

Resources

 

 

 

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"This mobile on demand product is one of the coolest we ever developed. It takes everything that’s great about the cloud and marries it with everything that’s great about mobility," says Dan Turchin.

 

Much is changing in the realm of mobile computing.New platforms, operating systems, and applications continue to push the possibilities. Join as we talk with Dan Turchin, CEO of Aeroprise about real world examples for IT Service Management on Demand, Enterprise mobility, and hear about some unique uses for Mobile BMC Remedy.

 

 

Bio

Dan Turchin co-developed Aeroprise's award-winning suite of Mobile  Workflow Management products and has overseen the growth of the company  into a profitable, recognized leader. Under Dan's leadership, Aeroprise has garnered widespread praise for having solved problems that delayed the proliferation of enterprise mobile solutions for years. Aeroprise was recently awarded first prize at Mobile Showcase, named a Red Herring 100 finalist and received "Product of the Year" honors in 2004, 2005, and 2006 from the customer base of BMC Software.

Questions

  1. Before we get started, give us a rundown of how Aeroprise and BMC are working together now.
  2. Since we last talked  the pace of change in Enterprise Mobility is continuing to accelerate. You made reference to that on our first video together. To begin with, what are you hearing now about the iPad in the enterprise. How are companies planning to use them?
  3. The platform war is  really heating up now. How has the mix of devices and operating systems changed over the past 12 months? What do you think will happen in the next 12 months?
  4. Let’s shift to software oriented things. One of the dominant technology trends is cloud computer. How do cloud based apps and mobile apps compliment one another?
  5. What opportunities and challenges offer businesses that didn’t exist in the pre-cloud days?
  6. On BMC communities I see you wrote a blog article having to so with a sporting goods retailer. Talk more about that. I think it’s relevant to our conversation.

Resources

Blog Posting by Dan Turchin: From The Enterprise Mobility Foundation: A Discussion About Mobile ITSM

 

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If we can give them a self service portal that says you can go and request what you want yourself and get it, all of a sudden Shared Services becomes more interesting to people, says Atwell Williams.

 

Today, practically every  CIO is looking for ways to increase the value of his or her IT organization while at the same time, maintaining or reducing IT spend. One avenue that many pursue is the elimination of wasteful redundancies and the adoption of a shared service provisioning model. Join us in our talk with Atwell Williams, Solutions Architect for the Office of the CTO, at BMC Software, as we explore and demystify the concept of shared services.

 

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Bio

Atwell Williams is Solutions Architect for the Office of the CTO at BMC Software. He imparts the knowledge of how to  implement Business Service Management (BSM) and develop metrics to measure the success of your implementation. He has been responsible for assuring the overall performance, availability, and recoverability of BMC's internal production applications, has led the initial implementation of Business Service Management (BSM) within BMC Software, and is currently responsible for educating customers on ITIL® and how to implement Service Management in their organizations.

 

Questions

  1. What do we mean when we say “shared services?”
  2. Can we just consolidate some systems and then call it good?
  3. What is the best place to start?
  4. What do we need to look for in terms of delivery?
  5. Can we just use our existing platforms?
  6. Now that we’ve got  this consolidated, what do we need in place to manage it all?
  7. Anything else you’d like to leave with our listeners ... What do you wish people would ask before embarking on projects like this?

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