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"When asking users what can we do to improve the usefulness of this (SRM) tool to you, they said 'make it accessible on my hand held, that thing’s with me 24 x 7,' so that’s what we did," says Dan Turchin
More and more, customers want to use their smartphones and other mobile devices to manage their enterprise IT services. Their ability to do so, however, has been limited, usually because the key service management applications that guide their work are still tied to their desk. Since BMC partnered with Aeroprise in early 2009 to bring out a mobile version of BMC Remedy IT Service Management, customers have been reducing costs and increasing productivity thanks to easy access to the applications. Join us as we talk with Dan Turchin, chief executive officer and co-founder of Aeroprise about some new trends in Enterprise Mobility.
Dan Turchin co-developed Aeroprise's award-winning suite of Mobile Workflow Management products and has overseen the growth of the company into a profitable, recognized leader. Under Dan's leadership, Aeroprise has garnered widespread praise for having solved problems that delayed the proliferation of enterprise mobile solutions for years. Aeroprise was recently awarded first prize at Mobile Showcase, named a Red Herring 100 finalist and received "Product of the Year" honors in 2004, 2005, and 2006 from the customer base of BMC Software.
- Tell us a little bit about yourself and what Aeroprise does for BMC.
- Mobile technology has become a fundamental part of how we work and live. What are key trends you’ve seen emerge over the past 12 months?
- Mobile apps aren’t yet mainstream in the enterprise. Why is that?
- How will our computing habits change in the next 3 to 5 years?
- Does the rise of the mobile app mean the end of the PC?
- Where would someone go for more information about mobility, Aeroprise, BMC and all the two companies are doing?