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"It is equally important to think about the process as it is to know how to use the tool," says Jeff Turner.

 

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Jeff Turner

 

How are your sys admins handling the ever increasing demands from the regulatory and compliance front? Are you still primarily working in reactive mode? What does it mean to think from the Blade Logic perspective? Whether you are an experienced Blade Logic user or are just considering this tool, you'll get some valuable insights into Blade Logic and into the  BMC BladeLogic 7.5: Foundations courses as we talk with Jeff Turner, Senior Technical Instructor at BMC Software.

 

Bio

Jeff Turner is a Senior Technical Instructor at BMC Software. He teaches the BladeLogic Foundations class internationally. Jeff has taught IT classes for more than 30 years; before joining BMC with the Blade Logic acquisition, he taught for Sun Microsystems, Hewlett-Packard, and other major IT corporations. Jeff is a Certified System Administrator on both Solaris and HP-UX. In addition to his teaching role at BMC, he is an advisor and subject-matter expert for the development of BMC BladeLogic courses.

 

Questions

  1. Jeff, you've been teaching some courses on Blade Logic recently, would you like to fill us in a little bit about what you've been teaching?
  2. What is it like hearing back from the guys later.  How are they responding to what they've learned in the class?  Do you have some examples of how the course has helped an organization address a specific problem?
  3. Blade Logic is a very complex, yet versatile product. We hear you've been hearing a lot about some specific challenges that people are running into out there in the field. Can you share some examples with us?
  4. In a previous conversation, you mentioned that it's like teaching people to think outside the box, from inside the box. Can you expand on that?
  5. How do virtualization and cloud computing affect the approach to compliance and remediation?
  6. Is there a certain size installation or environment where it would make sense to use Blade Logic? 
  7. Why would someone take the Blade Logic class?
  8. How are Blade Logic users approaching System Administration after taking the class?
  9. Is there a pool of shared templates and shared experience the students can access later?
  10. How can people find out more about the class

 

Resources

Details about the BladeLogic 7.5 Course.

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"What we do with dashboards and analytics is to make sure we give the key information for the user to take immediate action,"says Matthieu Laurenceau

 

 

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Are you getting the most out of your applications? Do you know how BMC Analytics and Dashboards can help you? Have you plugged into the BMC Communities? Join us as we talk with Matthieu Laurenceau, Lead Technical Marketing Consultant at BMC Software Research and Development, about Dashboards, Analytics, and what's new on the BMC Communities.

Bio

Matthieu Laurenceau works in BMC Research and Development, in the Technical Marketing group for BMC Atrium and Service Support. He has more than 10 years experience in Service Management, working as Consultant or Pre-sales for System Integrators. He joined BMC Remedy in 2001 and the Technical Marketing group in 2006.

Questions

  1. So Matt, can you describe for us what your role is with the BMC Communities?
  2. You also work on the BMC Dashboards for BSM and BMC Analytics for BSM , right? Could we talk a little about that -- to help our listeners understand these offerings?
  3. We understand that these offerings provide significant Value to customers. Can you expand on that a bit?
  4. What are people on the Communities saying about these?
  5. I often hear people say that these products are actionable, what does that mean?
  6. Where can listeners get more information on Dashboard and Analytics?

Resources

 

 

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"If experts are no longer available, IT staff will likely err on the side of doing maintenance more often than necessary," says Bill Miller

 

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These days many IT executives have been living and breathing the budget crisis and its downstream impacts—including cutting IT budgets to the bone. The paradox is that they are still being asked to meet or exceed performance and service level agreements. Most are tired of the impact on their teams and the IT infrastructure that is so vital to the business. Join us as Bill Miller shares some straight talk about how to survive and even get good night’s sleep.

Bio

Bill Miller is  President of the Mainframe Service Management Unit at BMC Software. Bill joined BMC in 2002 from BindView Development Corporation, where he served as senior vice president and chief operating officer. Before joining BindView, he spent 21 years at IBM Corporation in various roles.

 

Questions

  1. With the current IT paradox in full swing how can IT continue to meet business demands?
  2. Can you elaborate on the idea of intelligent software? What do you mean by that? How is it going to help IT weather the economic storm?
  3. Is the mainframe still relevant today?
  4. That’s very interesting and valuable information, Bill.  Would you share some examples of how mainframe organizations have benefited from implementing intelligent software?
  5. If someone is looking for intelligent software solutions that can help them lower costs and be prepared for better times in the future, where can they find that information?

Resources

Getting the Work Done During Tough Times (PDF)

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"Money aside, data center consolidation simplifies things," says Vick Vaishnavi

 

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Can downsizing and consolidating data centers yield long-term savings sufficient enough to warrant the project? There is no doubt. By right-sizing, you can often recoup the project costs in months, not years. Join us in a conversation with Vick Vaishnavi, vice president of Worldwide Marketing for BMC Software, as we discuss practical tips to help you build the business case for and implement a data center consolidation.

 

Bio

Vick Vaishnavi, vice president of Worldwide Marketing for BMC Software, is responsible for driving BMC’s global marketing strategy, market development, campaigns, and field operations activities.

 

Questions

  1. Let's talk about Data Center Consolidation. What does it really mean?
  2. Why would a client consider a project like data center consolidation at this particular time, given all the budget cuts and pullbacks? 
  3. How hard is it to build a business case for this kind of undertaking?
  4. You mention 5 steps for data center consolidation in your white paper. Can we touch on those steps briefly?
  5. Is there any one step you would describe as being the most important step?
  6. What's the relationship between data center consolidation and financial- or customer-data compliance requirements?
  7. How can data center consolidation make a difference in the survival of the business?
  8. What one question do you wish people would ask before starting a data center consolidation project?

Resources

Five Steps to Successful Data Center Consolidation (pdf)

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