When does an IT department stop playing shoot 'em up games with their toolset and start playing cooperatively with tools that work like snap-together blocks? Learn this and more in this podcast with Dennis Drogseth, Vice President of Enterprise Management Associates. His viewpoint and experiences lend themselves well to stories of how CMDB adoption is emerging across several different industries from financial to health care.
He also works out some predictions for how a CMDB can age gracefully and grow modularity, talking about a constituency-driven CMDB model, where the staff, CFO, CEO, or CTO can be satisfied constituent groups supported by the Configuration Items (CIs) included in the model.
Dennis reminds us that it's not just the technology, but the politics, commitment, communication, and executive buy-in all have a role in the success or failure of a CMDB or ITIL project. Dennis explains how the process planning for a CMDB can be political whether it's an ITIL process that you're adhering to, or some derivative of ITIL. Decide if your people and team are up for the task of enabling the IT team to help the business grow and meet its service levels, and learn more about the emergence of the CMDB in helping people get their job done.
Dennis Drogseth is the Enterprise Management Associates Vice President and joined EMA in 1998. He currently manages the New Hampshire office. He has been a driving force in establishing EMA’s New England presence. Dennis brings 24 years of experience in various aspects of marketing and business planning for systems and network solutions. He directs a team of analysts that focus on the development of the Networked Services Management practice areas that span performance availability and service management across enterprise and telecommunication markets.
Dennis is a featured columnist of the Network Systems Management newsletter for Network World Fusion. He is an author of featured articles in Network Magazine and Business Communication Review.
- What forces have come into play between 2006 and 2008 that are driving CMDB adoption - the "meteoric rise" as you show in your paper?
- To what extent does process and process planning affect the success of CMDB projects?
- When you talk about a "system of sources" in your white paper, does federation immediately come into the picture?
- If there was so much growth in the last two years, what are your predictions for changes in adoption over the next five years?
- How well will CMDB systems implemented now, in 2008, age with time?
- What factors will help your CMDB mature gracefully?
Many vendors offer CMDB systems, and the capabilities of these offerings vary dramatically. This whitepaper clarifies the definition and role of a CMDB, emphasizes the importance of alignment to the ITIL v3 Configuration Management System (CMS), and showcases the value IT stands to gain through successful CMDB implementation.