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drogseth.jpgWhen does an IT department stop playing shoot 'em up games with their toolset and start playing cooperatively with tools that work like snap-together blocks? Learn this and   more in this podcast with Dennis Drogseth, Vice President of Enterprise Management Associates. His viewpoint and experiences lend themselves well to stories of how CMDB adoption is emerging across several different industries   from financial to health care.

He also works out some predictions for how a CMDB can age gracefully and   grow modularity, talking about a constituency-driven CMDB model, where the   staff, CFO, CEO, or CTO can be satisfied constituent groups supported by the   Configuration Items (CIs) included in the model.

Dennis reminds us that it's not just the technology, but the politics, commitment, communication, and executive buy-in all have a role in the success or failure of a CMDB or ITIL project. Dennis explains how the   process planning for a CMDB can be political whether it's an ITIL process that you're adhering to, or some derivative of ITIL. Decide if your people and team are up for the task of enabling the IT team to help the business  grow and meet its service levels, and learn more about the emergence of the CMDB in helping people get their job done.


Dennis Drogseth is the Enterprise Management Associates Vice President and joined EMA in 1998. He currently manages the New Hampshire office. He   has been a driving force in establishing EMA’s New England presence. Dennis   brings 24 years of experience in various aspects of marketing and business  planning for systems and network solutions. He directs a team of analysts   that focus on the development of the Networked Services Management practice   areas that span performance availability and service management across   enterprise and telecommunication markets.

Dennis is a featured columnist of the Network Systems Management newsletter for Network World Fusion. He is an author of featured articles in Network Magazine and Business Communication Review.


  1. What forces have come into play between 2006 and 2008 that are driving CMDB adoption - the "meteoric rise" as you show in your paper?
  2. To what extent does process and process planning affect the success of CMDB projects?
  3. When you talk about a "system of sources" in your white paper, does federation immediately come into the picture?
  4. If there was so much growth in the last two years, what are your predictions for changes in adoption over the next five years?
  5. How well will CMDB systems implemented now, in 2008, age with time?
  6. What factors will help your CMDB mature gracefully?


EMA Whitepaper: The Emergence of the CMDB: What it Means to You

Many vendors offer CMDB systems, and the capabilities of these offerings  vary dramatically. This whitepaper clarifies the definition and role of a CMDB, emphasizes the importance of alignment to the ITIL v3 Configuration   Management System (CMS), and showcases the value IT stands to gain through  successful CMDB implementation.



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Tom BishopDan Turchin.jpgMobility has two meanings, when you stop to think about it. There’s the mobile technology we’ve all   come to appreciate, but there’s also the legs that you walk around on and the vehicles that workers use for business. Mobile devices such as cell phones are technology-based movement enablers, but what happens if you put a pedometer on an IT worker and measure their steps? How can IT work directly affect gas and energy expenditures? Find out in this interesting podcast with Dan Turchin, President of Aeroprise, and Tom Bishop, CTO at BMC Software.


Dan and Tom have thought about mobility and share stories from their mobile lifestyles. As you might imagine, there are distinct, measurable connections between IT worker mobility and a businesses’ dependence on IT service desk and IT service availability around the clock. As the world flattens, making geography boundaries less meaningful, so does a clock’s ticking become less and less the focus of an IT department’s tasks.


They also discuss how the end of the exclusively-PC computing environment is near as the mobile-centric environment marches in. With a mobile phone knowing your calendar, your availability, and perhaps even your location, more context is available with mobile devices than a desktop computer. Is your mobile office simply your pocket and a Blackberry or iPhone? Or perhaps both a Blackberry AND an iPhone? Find out in this   fun and future-forward podcast conversation.


  1. (IT workers seem to have the toughest schedules due to the 24/7 uptime required by many businesses.) Do IT workers already work from home, but unofficially so?
  2. Do you think that scheduled server downtime due to upgrades means that IT workers never get to enjoy the holidays, because server downtime is often scheduled during business slow times? Or is that an oversimplification?
  3. What mobile technologies enable a mobile workforce? What’s new in this area?
  4. (When some people think of work-at-home arrangements, they imagine a computer desk in the kitchen or living room.) What does the most modern mobile office look like today, in your imagination?
  5. (The city of Birmingham, Alabama in the US is going to a four-day work week, but continuing to have five-day-a-week service to the city.) Could you enable a shortened work week and still maintain quality ITservices?
  6. How much does the cost of fuel and energy directly affect an IT department? Let’s talk about movement towards energy-conserving green IT.


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    John Albee,  Director of Mainframe Solutions, BMC

    moser.jpg Mike Moser,Product Management Director and Program Executive, BMC


    Going beyond just the technology, John and Mike talk about the results of the 2008 annual mainframe survey from BMC Software in this informative podcast. If you've wondered whether process and organizational strategies are separated for mainframe systems and distributed, or how the mainframe's reach been expanded, this podcast offers survey results and interpretation in a conversational format. Find out if attrition for the platform still exists, or perhaps, find out that previous trends have reversed.


    John and Mike mention rising power consumption and related costs that face every aspect of IT, and understand that mainframe introduced virtualization to computing. Listen in on their discussion and find out if the mainframe platform can indeed push more services through IT, or somehow automate in ways to optimize IT services for cost and time.



    In this podcast we ask the following questions to learn more about the use trends of mainframes in IT for 2008:
    1. When people talk about the "resurgence of the mainframe,"what specific areas are encouraging this growth and dependence on the platform?
    2. When someone increase their MIPS consumption, what are their main reasons for doing so?
    3. What results surprised you the most from the survey?
    4. Let's talk about demographics and geographies - what was most interesting about the locations, job titles, and industries that reported back to you on the survey?
    5. Can you discuss the thoughts reported by companies with plans for complete elimination of the mainframe? Were there any trends reported by certain industries?
    6. Okay, what can you tell us about mainframe support within BSM solutions - does the survey point out eager adoption or is there some     reluctance?
      1. Do you have any remaining important points to leave with our listeners?

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