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Building Your CMDB, Step-by-Step: Podcast Interview with Ken Turbitt, global best practices director, BMC Software, Inc.

 

 

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The guide to help you with successful CMDB planning, CI building, and every other logical step of your CMDB implementation -- the Step-By-Step Guide to Building the CMDB -- is now available. Ken Turbitt, BMC Software’s global best practices director and one of several co-authors, shares why this book was created, what it offers (and what more he wishes it offered), and how you can get your copy.

In this podcast, Ken discusses the most common misconceptions, and mistakes made, when building a CMDB. He explains how the Step-By-Step   Guide to Building the CMDB can help you build your CMDB correctly the first time by helping you think through all of the logical steps, such as   what data you need to collect, what different architectures and structures you have in the organization, and what tools you need to automate collection. Through the five chapters, 26 steps, and practical tasks included in this book, Ken illustrates how the Step-By-Step Guide to   Building the CMDB can be a great resource, even if you want to build your CMDB yourself.

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Ken Turbitt is a qualified ISEB ITIL manager and Gartner-qualified   TCO consultant. He was a founding member of the Institute for the Management of Information Systems (member since 1985) "outsourcing special interest" group, founded a successful independent consultancy, and was an enterprise architect/analyst for Peregrine Systems, assisting sales and business development across EMEA. Ken also managed the Infrastructure Resource Management (IRM) consultancy practice within Fujitsu/ICL on a worldwide basis, where he was recognized as the ICL worldwide authority on Asset Management and related services. Before ICL, Ken was a management consultant with Price Waterhouse Coopers (then Coopers & Lybrand), where he managed their Network Management Center. Currently, Ken is employed by BMC Software working as best practice director, assisting BMC in aligning with the Best Practices for IT services (e.g., ITIL, CobIT, ETom), presenting to clients, partners, and analysts.

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The Technology That Drives Dashboards: Podcast interview with Tom Bishop, chief technology Officer and Ashish Arora, solutions architect at BMC Software, Inc.

 

 

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Today, businesses can enjoy innovative, interactive ways to access information thanks to ongoing technology advances. And, BMC Software makes the most of these advances -- particularly Rich Internet Applications (RIA) -- to redefine the face of its BSM offering. With RIAs, BMC Software can provide nearly real-time information available through visual dashboards. These dashboards are designed not just for IT users, but for business leaders, too. According to Ashish Arora, BMC’s Solutions Architect, “the brand ambassador that speaks directly to the customer is the user interface.”

This podcast features Ashish and BMC Software’s chief technology officer, Tom Bishop, discussing the strategy, design, and technology behind BMC Dashboards for BSM. Tom and Ashish outline the value proposition, compare alternate technologies, and detail the internal review process and stakeholder feedback that produced the dashboard offering. They also share their vision of getting decision-enabling information to the right users at the right time efficiently with techniques like progressive disclosure and explorative animation.  Listen as they share their vision for the future: combining IT and business metrics, finding the “golden mean” between a rich user experience and processing, and delivering information simply, across a multitude of devices.

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Tom Bishop was named one of the top 25 CTOs by InfoWorld Magazine in 2004, and is a well-known industry innovator who holds nine patents in fault tolerant computing and in leading the development of industry standards such as the Distributed Management Task Force (DMTF) and POSIX.

Ash Arora is a Solutions Architect at BMC. His charter at BMC is to develop innovative, BSM-focused products. Currently, he is spearheading the BSM dashboards, which offer a next-generation experience and access to BSM performance indicators. Before joining BMC, he co-founded Vincera Software, a Business Activity Monitoring (BAM) company. Prior to that business venture, he architected a pivotal large scale, business-critical solution called Display Book for the New York Stock Exchange (NYSE).

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People, Processes, and Technology Version 3: Podcast interview with Wiley Vasquez, Practice Manager for IT Process Consulting at BMC Software, Inc.

 

 

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People.  Processes. Technology. Still the basics of Business Service Management (BSM). But as more companies evolve and settle into BSM, new holes and service needs are being discovered, like the role of the Operational Architect. Join Wiley Vasquez, BMC Practice Manager for IT Process Consulting, as he discusses the gambit of new trends, available services, and best practices like ITIL Version 3.

In this podcast, Wiley discusses new concepts, like that of the IT organization as the operating system, and having a team of people create a workflow within an organization for how people, processes, and technology are the most effectively delivered. Management from various organizations have also expressed a need for guidance from BMC on topics like IT governance, IT process, and the IT service portfolio. Wiley discusses the BMC response, as well as delves into ITIL Version 3 and shares his experiences participating in the review process when this new version was developed. Listen to this podcast to hear about the latest trends and developments within BSM.

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Wiley Vasquez is the Practice Manager for IT Process Consulting at BMC Software. Prior to that, he was Chief Services Architect for BMC On Demand and Managed Services and previous to that, he served as senior solution architect in the area of in Business Service Management and is one of the original members of the BMC BSM project team. Mr. Vasquez has more than seventeen years of experience in IT management services. Before joining BMC, Mr. Vasquez worked for a large IT services provider and an enterprise automation software vendor in various technical and management positions, ranging from software engineer and manager of large-scale automation services to practice manager of security consulting services in both government and commercial markets.

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The Identity Management Expert: Podcast interview with Jeff Bohren, software architect for identity management at BMC Software, Inc.

 

 

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Most people who have VPN tunnels trip in and out of their perimeters numerous times each day. What they don't realize is that this could open up a back-door entry for "black-hat hackers" and lead to loss of all of their important data. That's when perimeters could spell trouble and become unreliable; that's also when you need to exercise a defensive depth and take security down to the level of the machines and systems. In this podcast, Jeff Bohren, software architect for the Identity Management business unit at BMC Software, Inc., discusses the concepts of de-perimeterization and quantum tunneling, and discusses current roadblocks to exercising "security-to-the-bone", even with the technological capability.

Jeff talks about perimeter security and how identity management can help thwart and combat phishing by taking security to the micro level; he also cites real-world examples to illustrate what is user-centric identity management. Jeff discusses the latest terminologies in this arena, like open space, infocard, and SPML, and the benefits associated with these, including the most significant one: the ability to get rid of numerous passwords. This podcast provides insight into the issues BMC is currently focused on in enhancing its already-feature-rich identity management suite, the views and philosophies Jeff shares with Kim Cameron and the concepts of provisioning and federation. And, you'll also learn about the upcoming user-centric interop event at which BMC will showcase the security capabilities of their WAN products.

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Jeff Bohren is a software architect for the Identity Management business unit at BMC Software, where he specializes in provisioning and federation. He has 20 years of software product development and architecture experience, including over five years developing commercial identity management products. He has worked on various identity management standards such as WS-Trust, WS-Federation, SPML, and OATH. Jeff is currently co-chair for the OASIS Provisioning Services TC. He also serves as BMC's representative to Liberty and OpenAuthentication.Org. He holds Master's and Bachelor's degrees from the University of Florida in Science in Aerospace Engineering.

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