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Software developers everywhere are in a quandary. How do they spend more time doing what they do best -- developing -- and less time in problem resolution? Problem resolution is the time-consuming and often manual process of resolving software defects, bugs, reported issues, or unexpected application behavior.

This process of resolving problems is all about getting to the root cause. Once the root cause is identified, the problem can usually be resolved easily -- greatly accelerating the application development process. But, getting to the root cause, simple as it sounds, is often what confounds developers. Ran Gishri, director at BMC Software, Inc. discusses the critical importance of automating problem resolution and how implementing something like a black box flight recorder for software applications will   change your world.

 

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Ran Gishri has over 15 years of experience in the fields of application development, testing, and management. An accomplished strategist and technologist, his vision and expertise have helped build industry-leading solutions in test automation and application management. Mr. Gishri is a frequent presenter at industry conferences and has authored several white papers.

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zLinux and Green Computing: Podcast interview with Ralph Crosby, CTO for the mainframe service management business unit at BMC Software, Inc.

 

 

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“The mainframe is dead!” is a gross misconception, but is one of the notions responsible for the current level of distributed computing environments. Today, the bulk of the world’s most critical business applications remain on mainframes. But, the over-purchase of distributed hardware has caused server sprawl, a huge increase in resources to manage, inefficiency in the computing environment, and pollution. Consider the power consumption, heat dissipation, and carbon emissions for a single mainframe used for multiple applications compared to 100, 200, or 500 single-application distributed servers? Listen in on a conversation with Ralph Crosby, CTO of the mainframe service management business unit at BMC Software, about this topic and what zLinux has to do with it.

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Ralph Crosby is the chief technology officer for the Mainframe Service Management Business Unit at BMC Software. As chief technology officer, Mr. Crosby is responsible for setting the strategic technology direction for the entire portfolio of IBM Mainframe products. He has been with BMC Software for 13 years, initially working with the DB2 product line. He has authored several products in the DB2 product line as well as worked as an architect in the storage management area. Immediately prior to assuming the chief technology officer position, Mr. Crosby held the position of DB2 architect responsible for technology directions across the full line of DB2 products. Prior to joining BMC Software, he worked as a database administrator, applications architect, and systems programmer in a variety of environments centered on the IBM mainframe, but including Windows and UNIX platforms. Mr. Crosby holds a Bachelor of Sciences degree in Computer Science from the California Polytechnic State University and a Master of Business Administration degree from Fordham University.

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