From small CMDB implementations with 5,000 configuration items (CIs), to large implementations with millions, Jeanne Morain, senior manager of configuration automation products at BMC Software, has seen it all. Listen to this podcast for her real-world tips on how to optimize your configuration management database (CMDB) as well as insights on service delivery, discovery, and BSM.
Jeanne Morain draws on her years of experience in the field and as a product manager to lay out what elements and activities you need for a successful CMDB implementation. Jeanne also discusses the role of processes and politics during these implementations, and she shares her experiences about the successes, and the pitfalls, she has seen. Join us for this podcast interview with a professional who's seen just about everything in the arena of the CMDB, and wants to offer her insights to help you.
Jeanne Morain is senior manager of configuration automation products group (a.k.a. Marimba and BMC Performance Assurance). She holds a master's degree from Southern Illinois University. Ms. Morain has well over a decade of experience in large-system deployments. She led early developments of integrating discovery tools into assets systems and has worked to guide many of BMC's larger customers on planning, implementing, and maintaining their BSM systems during the last more-than five years.