If you're even thinking of implementing a Configuration Management Database (CMDB), this is one podcast you HAVE to hear. Most IT professionals shudder when they think about the potential cost and complexity of a CMDB implementation. Yet, if you are part of virtually any enterprise IT environment, the CMDB is something you can't ignore.
Have you ever thought about how much prework is involved? Do you know where to start? Finally, do you know the CMDB's single biggest benefit? David Savino of Column Technologies answers all these questions and breaks it down into manageable pieces.
David Savino is Vice President of Services for Column Technologies, a BMC Solutions Partner. He has been working with Remedy applications since 1998 and is RAC and ITIL certified. David spends most of his time working with Column Technologies’ more than 50 consultants and designing IT service management application solutions for customers.