In a business environment that's highly competitive, demands speed and agility, and is unforgiving of "stumbles" like an hour of downtime, it's too easy to get caught up in buying lots and lots of the latest technologies, like virtualization, then expecting instant returns on that investment.
But that can be an expensive trap; one that BMC Software's Dave Wagner has seen plenty of businesses fall into.
It's certainly not a bad thing to invest in new technologies ... what CIO wouldn't want to optimize their IT systems' performance and drive down costs: these add value to the entire company. But be sure to plan for the new additions first, cautions Wagner. To realize real solutions to business problems, companies must build on a foundation of good planning before any new software or hardware purchase. Otherwise, those investments may just end up costing your business more money than they will save, in the long term.
So, here's some advice on maximizing your IT performance from a guy who actually plots what is the most optimal driving route to his job on any given morning.
You should determine where your business is in the continuum of IT maturity. This continuum might range from having the ability to monitor and manage your system's performance, to proactively concentrating IT resources to remedy real problems, to actually modeling what will be the impact of any given change made to your IT infrastructure -- whether it is adding hardware or changing a business process -- then determining the impact of that change, and deciding whether or not to make the change, and if so, how best to make implement it. Going through this process upfront may take some time and some investment, but that investment could make big differences in your company's bottom line.
Dave Wagner is a solutions management director for Capacity Management and Provisioning at BMC Software. He is responsible for driving overall solution strategy, pricing, requirements and positioning of BMC's families of proactive performance analysis, modeling and dynamic provisioning and orchestration solutions across leading enterprise platforms and their associated application environments. He has spoken at numerous conferences including the Computer Measurement Group, the premier conference for resource management and performance evaluation professionals.