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An SQL injection vulnerability has been identified in BMC's Remedy Action Request product. This vulnerability can affect the confidentiality and integrity of the application data. BMC has released a hotfix ( to patch this vulnerability. We strongly recommend that BMC customers apply this hotfix to address the vulnerability.


BMC would like to thank Spyridon Chatzimichail ( for responsibly disclosing the vulnerability and helping us to further harden our products.