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1 "correct" answer available (10 pts) 2 "helpful" answers available (5 pts)
10 Replies Last post: Dec 17, 2009 7:33 AM by karim_hassani  
YDS Participant 11 posts since
Sep 24, 2009
Currently Being Moderated

Nov 27, 2009 3:11 PM

Not able to save new form on the server, nor the imported file is there

Hi,

 

This is really a big problem for me, i am not able to save new forms on the server.

I am trying to creat a form on the server when i try to save the form the form does not get saved.

I even tried to import the form it show the import was successful but there is no form on the server which i imported.

Pls provide some suggetion.

Thanks In advance

Sonal Expert 359 posts since
Dec 2, 2008
Currently Being Moderated
1. Nov 27, 2009 9:23 PM in response to: YDS
Re: Not able to save new form on the server, nor the imported file is there

Are you getting any error while saving the Form ? Have you tried creating any other workflow objects (eg: Active Links, Fileters etc.) ?

 

What version you are working on ?

Shark_7-11 Expert 469 posts since
Aug 30, 2007
Currently Being Moderated
2. Nov 30, 2009 7:03 AM in response to: YDS
Re: Not able to save new form on the server, nor the imported file is there

Good day.

 

A few checks you might consider:

  • Are you sure the server you are impoting this to is the same server you are using to check if it is there?
  • Are you in a server group? Sometimes when you import into a server group and you don't use the primary server, this might happen (espesially if you behind a load balancer or somthing similar)
  • Have you switched on server side SQL logs to see if you see anything strange?
Vishal HotShot 123 posts since
Feb 13, 2009
Currently Being Moderated
3. Nov 30, 2009 8:38 AM in response to: YDS
Re: Not able to save new form on the server, nor the imported file is there

Hi,

 

Do you get any specıfıc error whıle savıng the Form?

 

As you saıd - I am trying to creat a form on the server when i try to save the form the form does not get saved.

 

 

-HTH

 

Vishal

karim_hassani Enthusiast 36 posts since
Nov 30, 2009
Currently Being Moderated
5. Dec 16, 2009 8:12 AM in response to: YDS
Re: Not able to save new form on the server, nor the imported file is there

Hello There,

 

The complete error in cases such as the one you have described when trying to save a form is the following:

 

The following item was not imported : test (ARERR 55) Total length of all fields involved in an index is created than the maximum length allowed.

 

You can try the following Solution:

 

Remove the indexes from the Fields in your Form.

 

 

Regards.

 

Hassani

Shark_7-11 Expert 469 posts since
Aug 30, 2007
Currently Being Moderated
6. Dec 16, 2009 8:24 AM in response to: karim_hassani
Re: Not able to save new form on the server, nor the imported file is there

Yeah Hassani is correct.

 

What you also can try it checking the indexes, the total field lenght cannot exceed 255 (i think it is)

So if you have example
Short Description (60 length)

Notes (100 length)

You can add them both in one index cos they total to 160 (which is less than 255)

 

If Hassani's advice doesnt work, check if there isnt another form that somehow got a bad index (switch on serverside SQL logs to see what happens when you import)

 

good luck

Shark_7-11 Expert 469 posts since
Aug 30, 2007
Currently Being Moderated
8. Dec 16, 2009 8:47 AM in response to: YDS
Re: Not able to save new form on the server, nor the imported file is there

I think your indexes is bad somewhere.

 

Get server side logs, SQL and server logs while saving the form and see what that sais.

 

Have a look at this utility (which i think can rebuild indexes) written by vriedweg

 

Advanced Admin Tool


It might be able to rebuild your indexes, but like i said, first check the logs if there is anything obvious wrong

 


HTH

Marcus Expert 357 posts since
Mar 10, 2008
Currently Being Moderated
9. Dec 17, 2009 6:39 AM in response to: YDS
Re: Not able to save new form on the server, nor the imported file is there

do you have development cache mode on? are you on windows or unix? what is the arserver memory consumption while saveing?

 

on a 32 Bit windows, maximum memory consuption per process is limited to 2 GB. there is a so called 3G switch to change that.

 

My wild guess is that dev cache mode is off and that the server runs into memory problems (Do you have ITSM installed?).

 

However, from the error message you get it could be something else of course. As suggesetd by the others, check the server side logs.

 

good luck

karim_hassani Enthusiast 36 posts since
Nov 30, 2009
Currently Being Moderated
10. Dec 17, 2009 7:33 AM in response to: YDS
Re: Not able to save new form on the server, nor the imported file is there

Hi Everyone,

 

I pretty much sure that this issue is related to INDEXES. At least that's what several Knowledge entries indicate based on the error when trying to save.

 

As suggested by Shark, check server side Logging to see what happens.

 

Have you tried to delete/Remove  Indexes ?

 

Regards.

 

Hassani

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