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3 Replies Last post: Jan 20, 2009 10:54 AM by blakebmc  
Manuel Sarmiento Participant
Manuel Sarmiento
10 posts since
Jan 20, 2009
Currently Being Moderated

Jan 20, 2009 8:27 AM

I cannot see Private documents for BMC Employees.

I register as BMC Employee, and I cannot see the private areas.

abrock Expert
abrock
659 posts since
Jun 26, 2007
Currently Being Moderated
1. Jan 20, 2009 10:44 AM in response to: Manuel Sarmiento
Re: I cannot see Private documents for BMC Employees.

Hi, Manual - It can take a few hours or so for the employee accounts to get fully set up, which is why everyone is encouraged to get one well before they need it!

 

Anne

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blakebmc Expert
blakebmc
37 posts since
Sep 15, 2008
Currently Being Moderated
2. Jan 20, 2009 10:50 AM in response to: abrock
Re: I cannot see Private documents for BMC Employees.

The processing time typically takes 24-48 hours as we validate each and every request. I will immediately review this for you in the next couple of minutes.

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blakebmc Expert
blakebmc
37 posts since
Sep 15, 2008
Currently Being Moderated
3. Jan 20, 2009 10:54 AM in response to: blakebmc
Re: I cannot see Private documents for BMC Employees.

Manuel,

 

Check your email. I have processed your request. Let me know if I can be of any further assistance.

 

 

Blake

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