BMC Communities Banner
Up to Discussions in Discovery

This Question is Answered

1 "correct" answer available (10 pts) 2 "helpful" answers available (5 pts)
3 Replies Last post: Nov 18, 2009 3:00 AM by Shark_7-11  
Shark_7-11 Expert
Shark_7-11
439 posts since
Aug 30, 2007
Currently Being Moderated

Jul 22, 2009 5:06 AM

Universal Application Discovery via Tuner (UAD.car) - Report on CI Insertion Exceptions (with insufficient qualified information)

Details
Impacted System :
ENSP1073:
Impacted Classes :[BMC_ComputerSystem, BMC_HostedAccessPoint, BMC_HostedSystemComponents, DIM_ElementsInPackage, BMC_IPEndpoint, BMC_Dependency, BMC_OperatingSystem, BMC_LANEndpoint]
Collection :Enterprise Applications / Universal Application Discovery on agent ENSP1073:7717
Phase :System Exploration
Cause :Internal Exception
Date :Wed Jul 22 13:13:48 GMT+04:00 2009

 

 

Question:

How do I know what the problem is so i can resolve this? If it is log files, which log files? There are so many I am not sure where to look

 

Thanks to all.

Tags: bcac, 1.6, uad, topology_discovery, 7.5
lruelle Enthusiast
lruelle
66 posts since
Jan 29, 2008
Currently Being Moderated
1. Jul 31, 2009 5:02 AM in response to: Shark_7-11
Re: Universal Application Discovery via Tuner (UAD.car) - Report on CI Insertion Exceptions (with insufficient qualified information)

Hi,

Does your tuner get automatically the UAD.car ?

In BCACTuner , you should find log files in ch.X of UAD channel.

If not add a debugflag on your tuner.

Report Abuse
Shark_7-11 Expert
Shark_7-11
439 posts since
Aug 30, 2007
Currently Being Moderated
2. Aug 3, 2009 7:16 AM in response to: lruelle
Re: Universal Application Discovery via Tuner (UAD.car) - Report on CI Insertion Exceptions (with insufficient qualified information)

No it doesnt get this automatically (unless I am misunderstanding the question)

I have to download the car file from the discovery server at:
http://serverhostname:8080/discovery/installers/UAD.car

I then deployed it to a set of end-points, and then create a normal discovery task using the Tuner as the method and get this result (FOR ALL CI's it discoveres)

Report Abuse
Shark_7-11 Expert
Shark_7-11
439 posts since
Aug 30, 2007
Currently Being Moderated
3. Nov 18, 2009 3:00 AM in response to: Shark_7-11
Re: Universal Application Discovery via Tuner (UAD.car) - Report on CI Insertion Exceptions (with insufficient qualified information)

This seems to happen only for a subset of the nodes, generally it works.. Not sure what the issue is, guess the service doesnt have access to all the required details. Anyhow, this is working for more than 90% of the nodes so I'm not to concerned about his

Report Abuse

Advertisement

More Like This

  • Retrieving data ...