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2 Replies Last post: Dec 1, 2009 8:30 AM by alunatcp  
alunatcp Participant 21 posts since
Dec 27, 2004
Currently Being Moderated

Oct 15, 2009 5:25 AM

BEM: New Line Characters on "mc_notes" slot

Hello:

 

I need to insert text with new_line characters on the slot "mc_notes" but when I visualize the mc_notes content on the IX Console event details window, new_line characters are suppressed ant text turns very difficult to read. I´m sure that new_line characters are stored into the slot because when I use the Remote Action "Send Event as SMTP e-mail" the e-mail sent contents the mc_notes content and the text is shown correctly into the e-mail body.

 

Is there any way to show the text with the new line characters in the Event Details Window? It contains important information that operators should read in IX Console.

 

Thank you very much.

carslone HotShot 151 posts since
Sep 20, 2006
Currently Being Moderated
1. Nov 9, 2009 1:31 PM in response to: alunatcp
Re: BEM: New Line Characters on "mc_notes" slot

Look for the file called ix.properties (in the console/etc directory), locate the mc_notes_format_preserve_newline entry, remove the comment (#), and change the value to true.

 

#show mc_notes in html format with newline preserved or not
mc_notes_format_preserve_newline=true

 

 

Carlos

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