> The document doesnt specify that it is supported for further releases of Database.

Actually, it does on page 3.

"Support Policy for later versions of vendor products released after AR System 7.1.00

Itis expected that a vendor will retain full backwards compatibilitywith existing major or minor versions of an operating system whenreleasing maintenance releases, service packs, patches, updates or othersimilar level of changes.  Unless otherwise stipulated by writtencommunication from BMC Software, such maintenance level changes are by defaultsupported and do not require further certification from BMC. "#

Note that this doesn't apply to a major version change (e.g. Oracle 11g on AR System 7.1.00), but does cover patch updates to Oracle 10gR2.

The policy was further enhanced in AR System 7.5.00 to support major and minor versions "or higher", as per my blog and the 7.5.00 Compatibility Matrix statement.

Thanks,

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David J. Easter
Product Line Manager
Remedy Action Request System
BMC Software, Inc.