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Company Background RightAnswers is a Knowledge Service Provider (KSP) and the recognized leader in the technical support knowledge base market. The company pioneered the concept of the Knowledge-Enabled support center by introducing the first commercially available knowledge base in 1991. Since then, the RightAnswers' Knowledge-Pak® brand continues to set the standard for technical support knowledge bases. Just as an Application Service Provider hosts Applications, RightAnswers, as a Knowledge Service Provider, hosts Knowledge, offering hundreds of thousands of solutions to more than 150 off-the-shelf applications. The company also provides customer- specific knowledge, which spans from custom-built Frequently Asked Questions hosted on a private Knowledge-Paks Online channel, to Knowledge-Paks authored for completely proprietary applications. Contact http://www.rightanswers.com/integration_partners.aspx RightAnswers |
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RightAnswers, LLC
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