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IT Survey Results: Mainframe Is an Engine of Business Growth and a Reason for Optimism
4 weeks ago
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by Tom Parish
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Practical Lessons for Speeding ITIL Adoption: Leveraging Educational Services to Achieve Your ITIL and Business Objectives More Quickly
4 weeks ago
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by Tom Parish
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Measuring Success: A Case Study About Implementing Business Service Management and ITIL at BMC Software
4 weeks ago
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by Tom Parish
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Six Guiding Principles to Changing Behavior and Speeding the Adoption of BSM and ITIL
4 weeks ago
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by Tom Parish
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Can You Really Get ITIL Out of the Box?
4 weeks ago
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by Tom Parish
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Understanding ITIL® Service Portfolio Management and the Service Catalog – An approach for implementing effective service lifecycle management
4 weeks ago
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by Tom Parish
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ITIL, the CMS, and You
4 weeks ago
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by Tom Parish
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How to Improve Service Quality through Service Desk Consolidation
4 weeks ago
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by Tom Parish
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