http://communities.bmc.com/communities/community/bmcdn/bmc_atrium_and_foundation_technologies/bmc_remedy_ar_system?view=discussions Most recent forum messages en Thu, 13 Nov 2008 15:52:16 GMT Clearspace 2.5.15 (http://jivesoftware.com/products/clearspace/) 2008-11-13T15:52:16Z en http://communities.bmc.com/communities/message/83611?tstart=0#83611 <!-- [DocumentBodyStart:c0ede24e-11ad-4f2b-b684-0408b821c556] --><div class='jive-rendered-content'><p>Hi</p><p style="min-height: 8pt; height: 8pt; padding: 0px;">&nbsp;</p><p>well, the out of the box archiving functionality was introduced in 6.x I think. Bad luck for you <img height="16px" src="http://developer.bmc.com/communities/images/emoticons/wink.gif" width="16px"/></p><p style="min-height: 8pt; height: 8pt; padding: 0px;">&nbsp;</p><p>If you want the archived data to be available in the system, I'd manually create archive Forms (Save Form as) and some filters pushing the data to the archive forms. Condition could be 'Status' = "Closed" and 'Create Date' &lt; $TIMESTAMP$ -x and/or some Flag. After you pushed the data, you'd have to delete the requests from the original table of course.</p><p style="min-height: 8pt; height: 8pt; padding: 0px;">&nbsp;</p><p>If you don't need the data in the system you could search for it in User Tool and Export it to *.arx files. Afterwards delte it.</p><p style="min-height: 8pt; height: 8pt; padding: 0px;">&nbsp;</p><p>Cheers</p><p style="min-height: 8pt; height: 8pt; padding: 0px;">&nbsp;</p><p>Marcus</p></div><!-- [DocumentBodyEnd:c0ede24e-11ad-4f2b-b684-0408b821c556] --> Thu, 13 Nov 2008 15:52:16 GMT forums@developer.bmc.com http://communities.bmc.com/communities/message/83611?tstart=0#83611 2008-11-13T15:52:16Z 1 year, 1 week ago http://communities.bmc.com/communities/message/83478?tstart=0#83478 <!-- [DocumentBodyStart:8f48d484-9231-4257-8b10-d37e33a374ae] --><div class='jive-rendered-content'><p><span>Good Morning,</span></p><p style="min-height: 8pt; height: 8pt; padding: 0px;">&nbsp;</p><p><span>We are using an old version of Remedy version 5.5 I think.&nbsp; We have noticed that the database is runing pretty slow.&nbsp; On top of us working on the performance, I was curious if it was possible to archive/purge 2 years of old data.&nbsp; What is the easiest way to do this?<br/><br/>Thank you for any information you give me!</span></p></div><!-- [DocumentBodyEnd:8f48d484-9231-4257-8b10-d37e33a374ae] --> Tue, 11 Nov 2008 17:17:29 GMT forums@developer.bmc.com http://communities.bmc.com/communities/message/83478?tstart=0#83478 2008-11-11T17:17:29Z 1 year, 1 week ago 1