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Join the dialog about trends in mobile BSM live at the World Wide RUG event in Las Vegas. Doug and I will be discussing what's hot, what's up ahead, and what you can do immediately to help your organization reduce costs and improve productivity. The session is Wednesday, November 11 at 3:00pm. See you there!

 

Can't join us? Download Doug's whitepaper about the right way to mobilize IT support.

 

 

By Dan Turchin, chief executive officer and co-founder of Aeroprise. Follow Dan on Twitter.

The postings in this blog are my own and don't necessarily represent BMC's opinion or position.

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0 Comments Permalink Tags: it_service_management, aeroprise, remedy, mobile_phone_, blackberry, itil, wwrug, mueller, itsm

Join leaders from Dell, Cisco, and NetApp alongside BMC CEO Bob Beauchamp and our team of mobile ITSM experts for a full day of interactive demos, talks, and training. Hear from customers who are extending BSM to BlackBerrys, iPhones, bar code scanners, and cell phones. Learn why companies like Lennox International (NYSE: LII) and government agencies like the National Institutes of Health report 30-50% productivity gains and tighter alignment with business goals when executives, managers, and technicians proactively manage IT in real-time from anywhere.

 

We're excited to participate in this BMC-first, innovative, online-only event format and think you'll see why on October 29. Register here then ask for me at the booth and we'll send you an Aeroprise gift.

 

See you next week!

 

By Dan Turchin, chief executive officer and co-founder of Aeroprise. Follow Dan on Twitter.

The postings in this blog are my own and don't necessarily represent BMC's opinion or position.

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0 Comments Permalink Tags: mobile_phone_, conference, aeroprise, itsm, wireless, smartphone, cio, mobile, business_value_of_it, it_service_management, mobile_it, blackberry, virtual, iphone, mobile_change_approvals, mobility, itil
-by Dan Turchin, chief executive officer and co-founder of Aeroprise. Follow Dan on Twitter.

Just back from a few  high-energy days in Houston. Thanks to team BMC for being great hosts as always,  especially to Doug Mueller for regaling us with colorful stories and ideas about  the future of mobile solutions that were rich in Muellerness. And a special  thanks to Doris and Shawn from NIH for their kind words and enthusiasm about  Aeroprise and BMC. We're all looking forward to seeing your video testimonials.  Watch out Pitt and Jolie.

Doug made an  interesting point during the taping: mobile isn't a process like incident  resolution or change approvals - it's a way of achieving service targets  associated with those processes. More important, it's THE way service will be  delivered moving forward. That point was illustrated in spades by Doris from NIH  who shared that since using Aeroprise productivity has increased 52% (so far!)  and her team calculated a four-month payback period on their investment. Doug  shares more examples in his new whitepaper titled "Mobilizing IT Support for  Efficiency, Speed, and Effectiveness." Download a copy here.


The postings in this blog are my own and don't necessarily represent BMC's opinion or position.
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0 Comments Permalink Tags: business_value_of_it, doug, mueller, blackberry, wireless, aeroprise, bmc_remedy_ar_system, itil, it_service_management
Dan Turchin

Dan Turchin

 Member since: Aug 31, 2007

Unwiring IT

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