"While mainframe is considered a mature and well-managed platform in most organizations, we still find there are ample opportunities to improve and save companies real hard dollars," says Mike Moser
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Are you getting the most value out of your environment for the least possible cost? Are you getting the most bang for your capacity? Is there unrecognized risk in your environment? Do you wonder what the Service Optimization maturity model applies to your operation?
Listen in on our conversation with Mike Moser, Product Management Director at BMC Software, as we discuss Mainframes and Service Optimization. Find out how Service Optimization is relevant in the mainframe environment, hear examples of how large companies have increased productivity and reduced costs, and learn how the Service Optimization maturity model can help you identify the highest impact opportunities.
Bio
Mike Moser is a product management director and program executive in BMC Software's Mainframe Service Management business unit. Before coming to BMC, Mike was involved in IT strategic planning, technology planning, and application development. Mike has spent the last nine years with BMC as a product manager in both distributed and mainframe product lines, focusing on making BMC's extensive mainframe solutions portfolio a fully integrated member of their Business Service Management solutions.
Questions
- Mike the subject of cutting costs is on the top of everyone's minds given the current turbulent world economy. What are the effects on IT and the mainframe in particular?
- Downward pressure on costs coupled with a need to perform at even higher levels, strikes me as a paradox. Would you elaborate a bit on this please?
- Is the potential aspect you mentioned where Service Optimization comes in?
- Tell me a bit more on what service optimization can do for the mainframe environment?
- How does someone get started?
- What exactly 'is' service optimization and why is it important to an IT organization, especially in today's volatile economic environment?
- What are the three goals of Service Optimization?
- Why is Service Optimization relevant to mainframe environments?
- Will you describe the Service Optimization Maturity Model? Why would an IT executive be interested in moving to the next level of Maturity?
- How does Service Optimization reduce risk for business?
- Do you have some examples you can share that illustrate the value of Service Optimization to the enterprise?
- How do you identity the areas where Service Optimization can make the biggest positive impact on the business?
Resources
Service Optimization: How Mainframe Systems Management Can Deliver More Business Value at Less Cost
